Ctrl V – Waterloo: Flagship

/Ctrl V – Waterloo: Flagship
Ctrl V – Waterloo: Flagship2018-10-13T17:33:02+00:00
Free VR Day Website Slider
Creed Rise to Glory Slider
White Day: Courage Test Slider
Naked Sun Slider
Free VR Day Website Slider
Creed Rise to Glory Slider
White Day: Courage Test Slider
Naked Sun Slider

Address:

170 Columbia Street West, Suite #5
Waterloo, Ontario
N2L 3L3, Canada

Click here for directions

All displayed prices do not include tax.

Only one (1) person can use a VR Station at a time.

VR Station
$24.99 per VR Station
per Hour
Each VR Station is equipped with the most advanced VR technology and our entire library of games!
Additional discounts apply at 4, 6, 8 and 10 Stations!
BOGO 50% Thursday
$18.74 per VR Station
per Hour
When you book pairs of VR Stations on a Thursday!
Perfect for date night or because Thursday!
Party Room Pack
$249.90 per Group per Hour
Bring up to 20 players to share 10 VR Stations. Ideal for birthdays!
Includes use of our party room for the 40 minutes following the VR session.
Private Event
$303.84 Per Group per Hour
Book all 16 of our VR Stations. Perfect for private events, team building and more!
Interested in having your event with catering or alcohol? Contact us!

Each package listed above available will include the following:

  • A one (1) hour session in your own designated VR station
  • Access to a five (5) piece VR system including an HTC Vive head-mounted display (to see your new reality), two wireless full-motion controllers (to interact with the virtual world) and two infrared base stations (to track your movement in this world)
  • Access to a diverse lineup of software titles which cover a range of genres, challenges, and multiplayer options
  • 10-minute equipment setup period (for configuration of the device to your specifications)
  • Explanation video outlining key features of VR system (required for all first-time visits only)
  • (Optional) access to a key-controlled locker for storage of any valuable items during your VR immersion experience.

*Disclaimer: Our experience is recommended for users who are eight (8) years of age and up and stand at least 40″ tall.  Anyone under the age of 13 must have a parent/guardian present at the arcade.

*Our entire Ctrl V facility and all VR stations are wheelchair accessible.

Full payment is required in advance of all VR sessions at Ctrl V.  Payment must be completed online.  All prices listed on this website are in Canadian (CAD).


Refunds

If you notify us:

  • At least 24 hours in advance of your booking, Ctrl V can move the booking to any date (subject to availability) or issue a full refund*
  • Less than 24 hours in advance of your booking, Ctrl V can move the booking up to 1 business day ahead and will not be able to issue a refund*
    *This policy does not apply to full facility bookings. Please contact the location for more information.

Group Refund Policy:

  • If your session is booked on a weekday, you must provide 72 hours notice for a full refund or to move to a different date.
  • If your session is booked on a weekend, you must provide 7 days notice for a full refund or to move to a different date.

Mobile Event Refund Policy:

  • If your event is booked on a weekday, you must provide 7 days notice for a full refund or to move to a different date.
  • If your event is booked on a weekend, you must provide 14 days notice for a full refund or to move to a different date.

FEATURED GAMES THIS MONTH

White Day: Courage Test2018-10-02T12:28:57+00:00
White Day: The Courage Test Header

MULTIPLAYER GAMES

PARENTS: At your request, all games rated 18+ can be turned off on your child’s station.  Please ask our staff for more information.

The blue number indicates the maximum number players that can play together.

Cloudlands: VR Minigolf2018-10-02T13:12:25+00:00
Cloudlands VR Minigolf Header
Downward Spiral: Horus Station2018-10-02T13:03:26+00:00
Downward Spiral: Horus Station Header

SINGLE PLAYER GAMES

Belko VR: An Escape Room Experiment2018-10-02T12:45:54+00:00
Belko VR: An Escape Room Experiment Header
Ghost Town Mine Ride & Shoot’n Gallery2018-10-02T12:55:15+00:00
Ghost Town Mine Ride & Shootin' Gallery Header
Playthings: VR Music Vacation2018-10-02T12:57:21+00:00
Playthings VR Header
Richie’s Plank Experience2018-10-02T13:12:15+00:00
Richie's Plank Experience Header
The Brookhaven Experiment2018-10-02T13:11:31+00:00
Brookhaven Experiment Header
The Thrill of the Fight – VR Boxing2018-10-02T12:53:32+00:00
The Thrill of the Fight - VR Boxing Header
White Day: Courage Test2018-10-02T12:28:57+00:00
White Day: The Courage Test Header

Google Reviews

Cate Racher
Cate Racher
03:41 11 Aug 18
Always a phenomenal experience coming here. I went after it initially opened a few years ago and the staff was super friendly - even shared my blog review of it after the fact! And when I went back a year later they remember me which was super cool and made me feel really good as a customer. Recently I went for the dodgeball stuff with one of my friends and it was so so fun. Staff was as friendly as always and made everyone feel special. I highly recommend Ctrl-V to anyone even with a small interest in gaming. It’ll absolutely blow your mind and ruin traditional gaming for you because this is so so so much better.
Medea Nyx Gray Nannarone
Medea Nyx Gray Nannarone
03:08 14 Aug 18
Omg this place is so amazing! Staff is incredible, and 1hr is so not enough! I would recommend two hrs honestly. It was so much fun, tons of games and you will sweat so ladies don't care about your makeup and hair, and gents maybe because of that not for a first date. We all left dying to keep playing and our group age ranged from 30s to mid 50s and had a blast.
Tom Herr
Tom Herr
12:43 13 Jul 18
Great fun for the whole family and staff is beyond amazing. You always feel welcome. The Equipment is state of the art and pricing very fair. The fact that this is a local start-up (and a successful one at that) should be enough reason for anybody in the KW area to support them, check out the games and have a lot of fun in the process.
Luc Richard
Luc Richard
23:16 25 Jul 18
This was our first time doing VR. We were a family of 7 (2 adults, 5 children between 8 and 15), some of us only spoke french but the employee were nice and understanding while others translated. We had reserved 4 stations to share but since there were unbooked stations they set us up with additional stations at no charge. I highly recommend this location and will definitely come back if I'm in the area. Thank you for a wonderful time.
Alice Woodbury
Alice Woodbury
18:17 22 Aug 18
Such a fantastic experience! We've never played in a virtual reality arcade before and the staff at CTRL-V really help you out a lot! So much fun! Will definitely be back!
See All Reviews

Facebook Reviews

Ctrl V
4.8
powered by Facebook
Matthew Thomas
Matthew Thomas
2018-08-31T10:49:13+0000
Absolutely fantastic and fun for all ages!!
Lani Lehtonen
Lani Lehtonen
2018-08-18T01:35:45+0000
Played many times after easily getting hooked but my last experience ruined it. The cord on my headset wasn’t working so they moved us to another room. We lost all our progress, ammo and guns and had to restart the level. We also at least 5 minutes of play and all they did was give us an additional 10 minutes. Oh well. At least my addiction is over. Fun to try but did not appreciate the experience/service we received on Friday night. I get that things go wrong but it completely shortened/ruined our game and they could have done a little more to make us feel like valued customers. Trevor is awesome though.
Jennifer Carson
Jennifer Carson
2018-07-09T03:17:16+0000
OMG we had such an incredible time! The kids (17, 14 and 7) all loved it and can’t wait to go back. Great selection of fun, crazy games. A bit hard to find, it’s in the same complex as Cricklewood.
Linda Antoniuk
Linda Antoniuk
2018-06-30T19:52:22+0000
Not a gamer at all but still loved it!
Trista Ree
Trista Ree
2018-06-25T04:16:27+0000
Finally have some time to write some reviews. First experiences was can everyone STOP YELLING!!!!!!!!!!!!!!!!!!!!!...!!!!!!! The staff yelling and shouting and kids that ARE NOT playing multiplayer screaming at each other and yelling at staff demanding assistance. Little evil demons should be given a full instructional information sheet available online with booking for parents to clearly explain yelling should not happen ! Upon arriving staff should make it clear yelling is NOT permitted jump scare screams are expected but the yelling at everyone should not be happening. It’s beyond disturbing to everyone else and ruins the experience for everyone else playing !!!! 1 warning should be given then asked to leave without refund very easy to write into the purchasing rules. When staff are yelling it also ruins the experience for everyone not to mention the migraine you will leave with. It took mere minutes for us to get agitated , angry , headaches , myself a migraine and the only reason we didn’t walk right back out the door is because there wouldn’t be a refund. This environment is unacceptable for such a confined quarters. The groups of people coming and going should be told in the booking to be quiet as to not disturb and ruin paying customers experience. A decently quiet environment should be upheld. Utilize the empty party room and ask people to wait there rather then then waking around disturbing players. This was the worst most angering part of the experience, ruining the gameplay and concentration. The in game experience was definitely neat and would recommend to everyone in a more suitable playing environment. Only down fall is some of the games are not clear on what your suppose to do and controls and movements glitchy. One had a issue where I had to try several times to “jump move “ to a table to pick up a candle but couldn’t get close enough to pick it up. Next in the horror category was Bloody Mary and wasn’t clear it was an “escape room” so grew bored quite fast. Next was the nature scapes that didn’t say how to go back to the selection hub to change scapes so had to waste time going back to the main hub and reload game every time wasting valuable time to change scenery with the long loading time. The immersion experience itself was great but again ruined by shouting kids and yelling staff. Will return but again they need to have some decency rules for paying customers that protect the experience. Common decency no one wants to hear over an hour of people and kids yelling their heads off. We are a huge gamer family so this really ruined it for us !!!!!!!! Would have had a higher rating had this been and enjoyable experience. Get yourselves some moving blankets and line each cubicle and make a curtain door out of them for each as well which will eliminate sound and protect the customers experience.
Nazban Darukhanawalla
Nazban Darukhanawalla
2018-06-14T18:29:16+0000
Best VR arcade around. Knowledge, fun and helpful staff!
Shannon Lynne
Shannon Lynne
2018-06-02T01:10:31+0000
The staff were very knowledgeable and helpful. Not a gamer myself...but it was awsome! We'll definitely be back! Great hours, prices and facility.
Chris Carew
Chris Carew
2018-05-23T19:49:59+0000
Raymond Tran
Raymond Tran
2018-04-01T07:45:17+0000
Heather Armstrong Galt
Heather Armstrong Galt
2018-03-15T01:32:07+0000
Helpful staff, great games, fun for all ages from 5-50+!! We’ve taken big groups, bought out the facility, done a birthday party there, and gone with a small group and it’s always an awesome experience. I wish we could skip the intro video (we’ve now watched it enough times we can quote it) and there have been some issues with having to re-do the permission forms for kids, but otherwise it’s 100% amazing.
Nikki Diebolt
Nikki Diebolt
2018-02-27T00:49:50+0000
I took a bunch of 16 year olds for a birthday party - they absolutely loved it! In fact, it was so much fun, we’re thinking we might book it for my hubbies birthday in March!!
Andrea Huntley
Andrea Huntley
2018-02-21T17:28:25+0000
Melanie Budd
Melanie Budd
2018-02-18T22:43:06+0000
Terra Fielder
Terra Fielder
2018-02-11T16:40:56+0000
I took 10 kids there for a birthday party (ages 8-13, most of them their first time) - there were plenty of staff available to help get everyone set up and assist when needed. The games were great for all levels, including the adults and more interactive than I realized they would be. The party room was a decent size. All around the kids LOVED it and it was easy for me! Highly recommend Ctrl V!
Kingoina Carlos
Kingoina Carlos
2018-01-10T06:50:58+0000
Cathy MacLaggan Donahue
Cathy MacLaggan Donahue
2017-12-27T22:59:15+0000
First timers! Great fun for a family night out! Amazing night said both our teenage boys! Played together and separate during our hour. We will definitely be back!
Matthew A Smith
Matthew A Smith
2017-12-20T15:34:29+0000
We just had a birthday party @ CTRL V for my nine year old daughter and 11 of her friends. What an AMAZING party! The kids loved every second of the VR gaming and the party room was able to contain their pizza party madness. Highly recommended, the staff was super helpful!
Ryan Zeitz
Ryan Zeitz
2017-11-27T23:30:53+0000
We had a great time. The onsite staff was very friendly and extremely helpful with the large group we brought. We will be back for our daughters birthday!!
Ashley Walshe
Ashley Walshe
2017-11-13T04:00:20+0000
Marce GarcìaCasteblanco
Marce GarcìaCasteblanco
2017-11-13T01:11:34+0000
Magnifique et très amusant pour tous les âges. Bon location et personnel amical. Kudos!!

Still have questions?  We typically respond within 24 hours to any emails sent to: 

Need to move your booking to a different time or date? Click here.

Address:
170 Columbia Street West, Suite #5
Waterloo, Ontario
N2L 3L3, Canada

All displayed prices do not include tax.

Only one (1) person can use a VR Station at a time.

VR Station
$24.99 per VR Station
per Hour
Each VR Station is equipped with the most advanced VR technology and our entire library of games!
Additional discounts apply at 4, 6, 8 and 10 Stations!
BOGO 50% Thursday
$18.74 per VR Station
per Hour
When you book pairs of VR Stations on a Thursday!
Perfect for date night or because Thursday!
Party Room Pack
$249.90 per Group per Hour
Bring up to 20 players to share 10 VR Stations. Ideal for birthdays!
Includes use of our party room for the 40 minutes following the VR session.
Private Event
$303.84 Per Group per Hour
Book all 16 of our VR Stations. Perfect for private events, team building and more!
Interested in having your event with catering or alcohol? Contact us!

Each package listed above available will include the following:

  • A one (1) hour session in your own designated VR station
  • Access to a five (5) piece VR system including an HTC Vive head-mounted display (to see your new reality), two wireless full-motion controllers (to interact with the virtual world) and two infrared base stations (to track your movement in this world)
  • Access to a diverse lineup of software titles which cover a range of genres, challenges, and multiplayer options
  • 10-minute equipment setup period (for configuration of the device to your specifications)
  • Explanation video outlining key features of VR system (required for all first-time visits only)
  • (Optional) access to a key-controlled locker for storage of any valuable items during your VR immersion experience.

*Disclaimer: Our experience is recommended for users who are eight (8) years of age and up and stand at least 40″ tall.  Anyone under the age of 13 must have a parent/guardian present at the arcade.

*Our entire Ctrl V facility and all VR stations are wheelchair accessible.

Full payment is required in advance of all VR sessions at Ctrl V.  Payment must be completed online.  All prices listed on this website are in Canadian (CAD).


Refunds

If you notify us:

  • At least 24 hours in advance of your booking, Ctrl V can move the booking to any date (subject to availability) or issue a full refund*
  • Less than 24 hours in advance of your booking, Ctrl V can move the booking up to 1 business day ahead and will not be able to issue a refund*
    *This policy does not apply to full facility bookings. Please contact the location for more information.

Group Refund Policy:

  • If your session is booked on a weekday, you must provide 72 hours notice for a full refund or to move to a different date.
  • If your session is booked on a weekend, you must provide 7 days notice for a full refund or to move to a different date.

Mobile Event Refund Policy:

  • If your event is booked on a weekday, you must provide 7 days notice for a full refund or to move to a different date.
  • If your event is booked on a weekend, you must provide 14 days notice for a full refund or to move to a different date.

FEATURED GAMES THIS MONTH

White Day: Courage Test2018-10-02T12:28:57+00:00
White Day: The Courage Test Header

MULTIPLAYER GAMES

PARENTS: At your request, all games rated 18+ can be turned off on your child’s station.  Please ask our staff for more information.

The blue number indicates the maximum number players that can play together.

Cloudlands: VR Minigolf2018-10-02T13:12:25+00:00
Cloudlands VR Minigolf Header
Downward Spiral: Horus Station2018-10-02T13:03:26+00:00
Downward Spiral: Horus Station Header

SINGLE PLAYER GAMES

Belko VR: An Escape Room Experiment2018-10-02T12:45:54+00:00
Belko VR: An Escape Room Experiment Header
Ghost Town Mine Ride & Shoot’n Gallery2018-10-02T12:55:15+00:00
Ghost Town Mine Ride & Shootin' Gallery Header
Playthings: VR Music Vacation2018-10-02T12:57:21+00:00
Playthings VR Header
Richie’s Plank Experience2018-10-02T13:12:15+00:00
Richie's Plank Experience Header
The Brookhaven Experiment2018-10-02T13:11:31+00:00
Brookhaven Experiment Header
The Thrill of the Fight – VR Boxing2018-10-02T12:53:32+00:00
The Thrill of the Fight - VR Boxing Header
White Day: Courage Test2018-10-02T12:28:57+00:00
White Day: The Courage Test Header

Google Reviews

Cate Racher
Cate Racher
03:41 11 Aug 18
Always a phenomenal experience coming here. I went after it initially opened a few years ago and the staff was super friendly - even shared my blog review of it after the fact! And when I went back a year later they remember me which was super cool and made me feel really good as a customer. Recently I went for the dodgeball stuff with one of my friends and it was so so fun. Staff was as friendly as always and made everyone feel special. I highly recommend Ctrl-V to anyone even with a small interest in gaming. It’ll absolutely blow your mind and ruin traditional gaming for you because this is so so so much better.
Medea Nyx Gray Nannarone
Medea Nyx Gray Nannarone
03:08 14 Aug 18
Omg this place is so amazing! Staff is incredible, and 1hr is so not enough! I would recommend two hrs honestly. It was so much fun, tons of games and you will sweat so ladies don't care about your makeup and hair, and gents maybe because of that not for a first date. We all left dying to keep playing and our group age ranged from 30s to mid 50s and had a blast.
Tom Herr
Tom Herr
12:43 13 Jul 18
Great fun for the whole family and staff is beyond amazing. You always feel welcome. The Equipment is state of the art and pricing very fair. The fact that this is a local start-up (and a successful one at that) should be enough reason for anybody in the KW area to support them, check out the games and have a lot of fun in the process.
Luc Richard
Luc Richard
23:16 25 Jul 18
This was our first time doing VR. We were a family of 7 (2 adults, 5 children between 8 and 15), some of us only spoke french but the employee were nice and understanding while others translated. We had reserved 4 stations to share but since there were unbooked stations they set us up with additional stations at no charge. I highly recommend this location and will definitely come back if I'm in the area. Thank you for a wonderful time.
Alice Woodbury
Alice Woodbury
18:17 22 Aug 18
Such a fantastic experience! We've never played in a virtual reality arcade before and the staff at CTRL-V really help you out a lot! So much fun! Will definitely be back!
See All Reviews

Facebook Reviews

Ctrl V
4.8
powered by Facebook
Matthew Thomas
Matthew Thomas
2018-08-31T10:49:13+0000
Absolutely fantastic and fun for all ages!!
Lani Lehtonen
Lani Lehtonen
2018-08-18T01:35:45+0000
Played many times after easily getting hooked but my last experience ruined it. The cord on my headset wasn’t working so they moved us to another room. We lost all our progress, ammo and guns and had to restart the level. We also at least 5 minutes of play and all they did was give us an additional 10 minutes. Oh well. At least my addiction is over. Fun to try but did not appreciate the experience/service we received on Friday night. I get that things go wrong but it completely shortened/ruined our game and they could have done a little more to make us feel like valued customers. Trevor is awesome though.
Jennifer Carson
Jennifer Carson
2018-07-09T03:17:16+0000
OMG we had such an incredible time! The kids (17, 14 and 7) all loved it and can’t wait to go back. Great selection of fun, crazy games. A bit hard to find, it’s in the same complex as Cricklewood.
Linda Antoniuk
Linda Antoniuk
2018-06-30T19:52:22+0000
Not a gamer at all but still loved it!
Trista Ree
Trista Ree
2018-06-25T04:16:27+0000
Finally have some time to write some reviews. First experiences was can everyone STOP YELLING!!!!!!!!!!!!!!!!!!!!!...!!!!!!! The staff yelling and shouting and kids that ARE NOT playing multiplayer screaming at each other and yelling at staff demanding assistance. Little evil demons should be given a full instructional information sheet available online with booking for parents to clearly explain yelling should not happen ! Upon arriving staff should make it clear yelling is NOT permitted jump scare screams are expected but the yelling at everyone should not be happening. It’s beyond disturbing to everyone else and ruins the experience for everyone else playing !!!! 1 warning should be given then asked to leave without refund very easy to write into the purchasing rules. When staff are yelling it also ruins the experience for everyone not to mention the migraine you will leave with. It took mere minutes for us to get agitated , angry , headaches , myself a migraine and the only reason we didn’t walk right back out the door is because there wouldn’t be a refund. This environment is unacceptable for such a confined quarters. The groups of people coming and going should be told in the booking to be quiet as to not disturb and ruin paying customers experience. A decently quiet environment should be upheld. Utilize the empty party room and ask people to wait there rather then then waking around disturbing players. This was the worst most angering part of the experience, ruining the gameplay and concentration. The in game experience was definitely neat and would recommend to everyone in a more suitable playing environment. Only down fall is some of the games are not clear on what your suppose to do and controls and movements glitchy. One had a issue where I had to try several times to “jump move “ to a table to pick up a candle but couldn’t get close enough to pick it up. Next in the horror category was Bloody Mary and wasn’t clear it was an “escape room” so grew bored quite fast. Next was the nature scapes that didn’t say how to go back to the selection hub to change scapes so had to waste time going back to the main hub and reload game every time wasting valuable time to change scenery with the long loading time. The immersion experience itself was great but again ruined by shouting kids and yelling staff. Will return but again they need to have some decency rules for paying customers that protect the experience. Common decency no one wants to hear over an hour of people and kids yelling their heads off. We are a huge gamer family so this really ruined it for us !!!!!!!! Would have had a higher rating had this been and enjoyable experience. Get yourselves some moving blankets and line each cubicle and make a curtain door out of them for each as well which will eliminate sound and protect the customers experience.
Nazban Darukhanawalla
Nazban Darukhanawalla
2018-06-14T18:29:16+0000
Best VR arcade around. Knowledge, fun and helpful staff!
Shannon Lynne
Shannon Lynne
2018-06-02T01:10:31+0000
The staff were very knowledgeable and helpful. Not a gamer myself...but it was awsome! We'll definitely be back! Great hours, prices and facility.
Chris Carew
Chris Carew
2018-05-23T19:49:59+0000
Raymond Tran
Raymond Tran
2018-04-01T07:45:17+0000
Heather Armstrong Galt
Heather Armstrong Galt
2018-03-15T01:32:07+0000
Helpful staff, great games, fun for all ages from 5-50+!! We’ve taken big groups, bought out the facility, done a birthday party there, and gone with a small group and it’s always an awesome experience. I wish we could skip the intro video (we’ve now watched it enough times we can quote it) and there have been some issues with having to re-do the permission forms for kids, but otherwise it’s 100% amazing.
Nikki Diebolt
Nikki Diebolt
2018-02-27T00:49:50+0000
I took a bunch of 16 year olds for a birthday party - they absolutely loved it! In fact, it was so much fun, we’re thinking we might book it for my hubbies birthday in March!!
Andrea Huntley
Andrea Huntley
2018-02-21T17:28:25+0000
Melanie Budd
Melanie Budd
2018-02-18T22:43:06+0000
Terra Fielder
Terra Fielder
2018-02-11T16:40:56+0000
I took 10 kids there for a birthday party (ages 8-13, most of them their first time) - there were plenty of staff available to help get everyone set up and assist when needed. The games were great for all levels, including the adults and more interactive than I realized they would be. The party room was a decent size. All around the kids LOVED it and it was easy for me! Highly recommend Ctrl V!
Kingoina Carlos
Kingoina Carlos
2018-01-10T06:50:58+0000
Cathy MacLaggan Donahue
Cathy MacLaggan Donahue
2017-12-27T22:59:15+0000
First timers! Great fun for a family night out! Amazing night said both our teenage boys! Played together and separate during our hour. We will definitely be back!
Matthew A Smith
Matthew A Smith
2017-12-20T15:34:29+0000
We just had a birthday party @ CTRL V for my nine year old daughter and 11 of her friends. What an AMAZING party! The kids loved every second of the VR gaming and the party room was able to contain their pizza party madness. Highly recommended, the staff was super helpful!
Ryan Zeitz
Ryan Zeitz
2017-11-27T23:30:53+0000
We had a great time. The onsite staff was very friendly and extremely helpful with the large group we brought. We will be back for our daughters birthday!!
Ashley Walshe
Ashley Walshe
2017-11-13T04:00:20+0000
Marce GarcìaCasteblanco
Marce GarcìaCasteblanco
2017-11-13T01:11:34+0000
Magnifique et très amusant pour tous les âges. Bon location et personnel amical. Kudos!!

Still have questions?  We typically respond within 24 hours to any emails sent to: 

Need to move your booking to a different time or date? Click here.

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